What is Auto-FTP Delivery?
Auto-FTP delivery refers to the automated process of transferring specific radio show episodes from our server to yours. To learn how to set up automated FTP delivery, please click HERE.
Registration for online-only radio stations
To access content (including music, radio shows, and imaging assets) from Syndicast, your radio station must be registered. Please note that we only provide services for genuine radio stations. Our content is only available to radio stations with a valid broadcasting license. If you run an online-only radio station, please check out the requirements here. […]
Registration for FM/DAB/Satellite radio stations
To access content (including music, radio shows, and imaging assets) from Syndicast, your radio station must be registered. Please note that we only provide services for genuine radio stations. Our content is only available to radio stations with a valid broadcasting license. If you run an online-only radio station, please check out the requirements here. […]
How can I edit a radio show subscription?
To modify a radio show subscription, go to RADIO SHOWS > RADIO SHOWS > Subscribed. This will display a list of all the radio shows you’re currently subscribed to. Find the show you want to modify and click the EDIT SUBSCRIPTION button. A new window will open, allowing you to edit every aspect of your […]
How can I unsubscribe from a radio show?
To unsubscribe from a radio show, navigate to RADIO SHOWS > RADIO SHOWS > Subscribed. Here, you’ll see a list of all the radio shows you are currently subscribed to. Locate the show you wish to unsubscribe from and click the UNSUBSCRIBE button. A new window will appear. Please select a reason for unsubscribing from […]
How can I download a radio show episode?
To access a radio show, you must first subscribe to it. Learn how to do so here: how to subscribe to a show. Step 1 After subscribing, you’ll find the latest episode in the Radio Shows > Episodes > Archive menu. New episodes will be listed under the Radio Shows > Episodes > New menu. […]
How to subscribe to a radio show?
Important Notice: Before subscribing, ensure the show is listed in your radio station’s schedule (e.g., on your website, social media, or app). Input this link in the “Publishing URL” box. If we can’t locate details about the shows you’re broadcasting on your page, your account may be suspended. Step 1 In the main menu, navigate […]
What are the available payment methods?
We accept payment through PayPal, bank cards, or bank transfer. If you would like to make payments in a different way, please contact our billing department (billing{at}syndicast.co.uk) or inform your product manager.
Where and how can I make the payment?
When all the required assets are uploaded to the release page, a green “PAYMENT” button will appear at the bottom of the page. By clicking on it, you’ll be able to choose whether you’d like to proceed with payment via PayPal or bank transfer. If you would like to make payments in a different way, […]
How can I pay by bank transfer and how does it work?
If you select ‘Bank Transfer’ as your payment method, you’ll receive our bank details in a pop-up window and also via email. To complete the transaction, you’ll need to process it through your own bank, as we do not automatically deduct money from your account. Once we receive your payment, we’ll notify you by email. […]